Frequently Asked Questions at Photo-Canvas

  • How much are your canvas prints?
    • Examples: 12" x 12" canvas print on wooden anti warping stretcher bars costs £29. An 80x60cm or 32x24" is just £99. Delivery is £3.95 any size any quantity. We have a huge range of popular sizes and they make ideal gifts. Please see the online price calculator for full pricing.
      As they are made to measure you need to know your dimensions to get an idea of price. Delivery is just£3.95 any size any quantity.
  • Do they have a plastic coating?
    • No. Our canvas prints look and feel like fabric - real woven canvas. A substantial fabric of 500gsm. They do not have a plastic coating as that is unnecessary with this material. The raw textile feel of the canvas is a popular feature and gives no sheen or glare. The inks penetrate deep into the canvas fibres making them impossible to scratch. Canvas with plastic coatings or laminated surfaces do not stretch!
  • Do You Mount on Stretcher Bars or MDF blocks?
    • We use finest quality pine professional stretcher bars that are above industry standard. We use layered pine bars guaranteed free from knots and spits. They are guaranteed not to warp. We consider MDF blocks with fabric glued to them inferior and far too heavy and inconsistent with quality canvas stretching workmanship. All our stretcher frames come complete with wedges - these are often missed out by inferior suppliers. You can't have a true stretched canvas with out them.
  • What do I need to take into account regarding the subject of the photo?
    • When you choose your photo, make sure the subject is clear and has enough room around it to fit the shape of your order dimensions. Please take into account that the printed image gets wrapped around to the reverse of the stretcher bar frame. This means approximately 2-3cm of your image (on all four sides) will not be visible 'head on' when looking at the finished piece.
      Please be sure to avoid any key subject at the very edge of the photo if you want a wrap. We do our very best to avoid losing any key features on the edge, but it is worth noting this point at the stage of choosing your photo. If you are ordering the deeper block frame then 4-5 cm of the image (on all four sides) is wrapped to the sides and back of the frame.
  • How much is delivery?
    • £3.95, any size, any quantity.
      EU countries: £15, Rest of the world: £20
  • How deep is the stretcher frame?
    • The standard stretcher bar frame is 2.5cm deep (one inch). We also make 4.5cm (1.75") frames to order at additional charge. All stretch frames have corner wedges. All canvas prints are stretched and mounted by hand.
  • How Can I keep it clean?
    • lint rollerCARE: Vacuum with a correct attachment - e.g. curtain nozzle when hung on wall. We also recommend dusting or wiping with a damp cloth perhaps with mild soapy water if marked.
      No solvents. Use a lint roller (pictured) for fluff.
  • Is it ok to put my canvas print up in the bathroom?
    • Steam will not damage the canvas material or the print or the wooden frame in normal bathroom conditions. A minor splash won't hurt either - unlike inkjet that cannot have any water on as they run. 
  • Is there a margin of difference in the finished size of the piece to my ordered dimensions?
    • There is unlikely to be any significant difference on the smaller canvas prints (less than 80cm x 80cm) but there may be a small difference on larger pieces. This is because we may have to adjust the image size we print to meet the standard dimensions of the stretcher bar sizes we use for framing, plus the margin of flexibility in the canvas when it is being stretched.
      The difference in size is unlikely to be more than 5cm max, and we generally go to the the next size up - so you get a larger than ordered piece.
      The stretcher bar frames move in 2" steps beyond 80cm - hence us making these minor adjustments to the dimensions. By all means call to discuss or make notes with your order and we will do our best to accommodate. 4.5cm frames are made exact to order.
  • How big can they be?
    • Up to 1.5m along one side and any dimension the other direction. We are one of the select few who can make giant prints for example 6m x 1.5m stretched canvas.
  • How long do they take to make and deliver?
    • We try to get your canvas out for you next biz day if ordered by 2pm.  Some super large sizes can take a few days depending on frame stock or if we are making a custom frame. You can also choose priority delivery services like guaranteed Saturday delivery for a little extra.
  • What are the size guidelines?
    • The canvases are made to measure so you identify your photo and wall hanging space and give us the dimensions for production. It makes sense to keep the shape of the photo to the shape of the canvas or cropping will be required. We have a huge range of standard sizes permanently in stock.
  • Are the printed images durable?
    • Yes very durable, and colour / lightfast. Our practical tests included machine washing flat prints (full cycle) five times with no colour change to the naked eye. Print is unlikely to fade with normal use. You can't rub colour off. The print will not flake or scratch off the surface like common  inkjet canvas printing can and does not crack like some canvas prints do where they get wrapped around the corner of the frame.
  • At what resolution should I submit my images?
  • Do you do bulk canvas orders?
    • Yes we make large volume orders for commercial organisations, retail display, exhibition and company promotions. We have pallet delivery options available to companies needing large volume deliveries and we usually complete within 5 working days.
  • Are they ready to hang?
    • Yes the image and frames is one complete unit and we supply a free pack of 'invisible' fixings that cannot be see when the canvas is mounted.
  • Do you work in centimetres or inches?
    • Both. We quote both measurements in our shopping cart. In the main we refer to most sizing in metric. It is worth noting that traditionally the stretcher frames and framing industry work in inches so the frame sizes are stamped in inches.
  • Will they scratch or scuff?
    • No. Deep fibre printing means the inks go in the the fibres and do not sit on the surface of the material. Consequently they will not scratch or scuff,
  • What is Sepia?
    • It's an antique brown effect associated with old antique photos. A bit like converting to black and white, but brown and white instead.
  • How quickly do your gift vouchers come?
    • Gift vouchers are usually same day despatch sent by Royal Mail first class.
  • Can I see a proof of my montage?
    • Yes. When you order a montage or collage print we receive the single images and then we make a composite layout